A spokesman for the museum told YorkshireLive that it had intended to reply to the review but it hadn't uploaded.
This is the museum's reply: "We are sorry you had to wait a short time before entering the Parsonage.
"As you acknowledge, the Museum is an intimate building and as visitors take differing amounts of time to study the exhibits and read the interpretation, there is occasionally a delay in being admitted.
"Once inside, however, all visitors are welcome to spend as long as they wish and our friendly and informative staff are on hand to help with any inquiries.
"We are aware that the Government has now dropped all covid restrictions and that the wearing of masks is now a personal choice.
"However, due to the ongoing number of daily cases and the limited space in the Museum, our staff have been trained to invite visitors to continue to wear them for the time being.
"There is no obligation to do so, but we know that many other visitors have been very grateful for this and the fact that we monitor numbers to avoid over-crowding; something which not only helps staff, volunteers and visitors feel safe, but also ensures a better visitor experience.
"We can assure you that there was no intention to embarrass you or make you feel awkward." (Andrew Robinson)
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